These terms govern your use of the SCA Focus website (scafocus.com) and your booking of any session offered through it. By completing a booking you agree to these terms. Please read them before booking.
1. About us
SCA Focus provides online training and coaching for GP trainees preparing for the Simulated Consultation Assessment. Contact: mrcgpexplained@outlook.com.
2. Our sessions
We offer online training sessions delivered via Zoom. Details of available sessions, including format and pricing, are shown on the website at the time of booking. Where a session requires payment, this is taken in full at the time of booking via our payment processor, Stripe. A booking is confirmed once payment is successfully processed or, for free sessions, once you receive a confirmation email. Your Zoom joining link will be sent to you by email. Please keep this safe as we do not display session links publicly.
3. Plans: purchases and refunds
Access to the Case Bank is sold as one of three plans. Each is a one-off payment giving access for 4 months from the date of purchase, and each includes the full case bank of 240+ stations, study groups, and unlimited recording and transcription. The plans differ in two allowances: the number of AI reviews and the number of GP reviews they include. The current plans, their prices and their allowances are set out on our homepage, and the allowance granted to you is the one shown at the point you paid.
Recording a consultation and having it transcribed does not use either allowance. An AI review is used only when you choose to send a transcript for AI review, and a GP review is used only when you choose to submit one for review, at which point it is queued for a GP to assess and finalise your feedback. Submitting for GP review spends one GP review and nothing else: the AI pass that accompanies it is the draft the GP verifies, and it is not charged for. Where an AI review fails for technical reasons it is not counted against your allowance.
You may buy a plan at any time, including while one is still running. Buying again adds that plan's allowances to whatever you have left and adds its term to your existing end date, so nothing is lost by renewing early.
Both allowances may also be extended by purchasing a top-up, provided your access has not already ended. A top-up adds to the relevant balance and does not change which plan you are on or the date your access ends, and it cannot restore access that has already expired. Unused allowances expire with your access and are not refundable. Allowances and access are personal to your account and are non-transferable; we may contact you if usage suggests an account is being shared or resold, and reserve the right to suspend access in such cases. If you need more time on a plan for a good reason, contact us and we will consider it.
By completing a purchase you expressly request that the digital service begins immediately and acknowledge that, in doing so, you waive your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Purchases are non-refundable once made. Access is personal to your account and may not be shared, resold, or transferred.
Audio recordings submitted through the platform are stored for up to 3 months from the date of submission, after which they are permanently deleted from our systems. Transcripts and examiner feedback are retained for up to 2 years from the date of submission.
This does not affect your statutory rights in respect of defective or misdescribed products, nor does it limit our liability for fraud or any matter that cannot be excluded by law. If you experience a technical fault that prevents you from using reviews you have purchased, please contact us at mrcgpexplained@outlook.com and we will resolve the issue.
4. Conduct during sessions
All participants are expected to behave professionally and respectfully towards other attendees, the facilitator, and any simulated patients. We reserve the right to remove any participant whose conduct is disruptive or inappropriate, without refund.
Sessions (including any simulated consultations) must not be recorded without the prior written consent of all participants.
5. Intellectual property
All content delivered in our sessions (including materials, feedback frameworks, case structures, and improvement plans) is the intellectual property of SCA Focus. You may use it for your own personal exam preparation only. You may not reproduce, distribute, or resell any part of our content without our written permission.
6. Disclaimer
SCA Focus provides coaching and educational content to support your SCA preparation. Our sessions are designed to help you develop skills and understand examiner expectations. They are not a guarantee of any particular exam outcome.
Content delivered in sessions is for educational purposes only and does not constitute medical advice. Clinical decisions in practice must always be made in accordance with current guidelines and your own professional judgement.
7. Limitation of liability
To the fullest extent permitted by law, SCA Focus shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, including (without limitation) any loss of income, exam fees, or opportunity costs. Our total liability for any claim arising from a booking shall not exceed the amount you paid for that booking.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
8. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to these terms
We may update these terms from time to time. The version in force at the time of your booking is the one that applies to it. Material changes will be indicated by an updated date at the top of this page.